BE Broadband – Home of the World’s Best Customer Service Agent!

In an entertaining gala awards dinner that took place in Las Vegas earlier this month, Sam Filipov, one of BE’s customer service agents based at the 60K International Contact Centre, was awarded Gold Medal for Best Customer Service Agent in the ContactCenterWorld.com Awards.

And if you want a taste of why Sam really is the best customer service agent in the world, then check out this video below:

Tom Williams, Head of Operations at BE Broadband, sad: “We’re committed to providing an unbeatable customer experience every time a BE employee interacts with our customers. We always receive positive feedback from our customers about how our Customer Service Agents bring dedication, passion and expert knowledge to their jobs. I’m thrilled to see one of team continue to get the recognition they deserve and hope that the rest of our customer service agents strive to achieve the level that Sam has.”

Sam Filipov added: “All my colleagues at BE and I take pride in what we are doing and this helps us deliver great customer service. We are all dedicated to our work and everyone knows that in order to make our customers happy we need to go the extra mile. This year I won the prize, but I didn't win it for myself, I won it for the whole BE team!”

You can read the full list of winners in this report on ContactCenterWorld.com.